• jim073
  • Quiet neighbour
  • Offline
  • Registered: 6 February 2012
  • Posts: 6

Topic: what to do..landlord or council??

Hello there, I was very happy to find this forum as I am having the same problem with my neighbours now. I was relieved to read that I am not alone. I am living with my 2 children and after a recent separation from my partner this noisy neighbours problem started. I do beleive it's deliberate. They now have friends renting in the other street not far from us, so every weekend seems to be a get together party in their house until early hours of the morning. The music is very loud often starts at 8pm, then goes on til midnight or 1..last saturday was at 3am. They often stay out in the garden until silly o'clock and my daughter whose room is right above has not used her room for months. My doctors have prescribed me with anxiety tablets and it's just a help, I know that I fear what these people can do to our family. They are aggressive (latvian origin) and non-cooperative. I called the nuisance team last saturday gone because the music was so loud we couldnt hear our t.v. and my daughter herself was getting anxious and having panic attacks like myself. The nuisance couldn't come because of the snow. In the morning I went to work at 4am without any sleep, and my noisy neighbours were infront of the house still carrying a bottle of beer! They watched me as I cleared my car, talking in their own language and being laughing!...I prayed for my safety and my heart was pounding soo nervous with fear. They are renting and I beleive they moved in June of last year. I made contact with the council to make the complaint and as you said they send you the form that we fill up for 3 weeks and they take it from there. I also paid £30 pound to get the landlords name from the land registry office and then £18 for the electoral vote to find out where the landlord lives. I was thinking of going to see the landlord and explain the problem. I dont think the council will do as much and I feel this people 5 big guys, can do a lot of damage to us if the complaint is put tru. I am scared and fear what the consequences of my action will take my family but I do know they don't have any respect. We no longer enjoy our home, we fear being in it. I will be interested to know what the council will do for us. Im scared if i speak to the landlord or council they will get even worst..

Quote Post 1

  • Registered: 6 February 2012
  • Posts: 17

Re: what to do..landlord or council??

I went to the landlord with the complaint, who said he would speak to his tenants but not much happened. I guess if rent is being paid its not in his interest to help really. (thats my opinion anyway)

I got the council involved, it doesnt say who made the complaint, just that a complaint has been made and it is being monitored. The council dont get the landlord involved until it gets to a further stage.
I did warn the landlord (as I know him) that if nothing happened I was taking action with the council and nothing changed, I did give him a chance to sort first!

Quote Post 2

  • jim073
  • Quiet neighbour
  • Offline
  • Registered: 6 February 2012
  • Posts: 6

Re: what to do..landlord or council??

I thought the landlord has their duty and responsibility to the neighbours as he is still the property owner? I am worried of approaching him for that reason he will not keep my privacy known to the tenants as they are aggressive people and my safety as of my kids is top concern and priority.

Quote Post 3

  • Registered: 6 February 2012
  • Posts: 17

Re: what to do..landlord or council??

Does he manage it himself or does he have an estate agent to manage it? If estate agent, they would speak to the tenants on behalf of the landlord. Either way, you could ask that it is anonymous. Chances are the tenants will know who is complaning about them. We got warned by the council that if anything happened after the complaint letter was sent to call the police but nothing came of it.

The landlord of the flat above me used to live in the property so we know him fairly well, and I have pestered him a few times about the issues I am having, I just feel like nothing gets done.

The council so far have been quite helpful, a little slow at times but they have been to see the tenants, tried to sort out the issues, and just recently installed a noise recording unit for us. The council are more likely to keep the complainant private due to data protection, as I asked to see a copy of the letter being sent to the noisy people above me, and they wouldnt even let me know their names!

Quote Post 4

  • jim073
  • Quiet neighbour
  • Offline
  • Registered: 6 February 2012
  • Posts: 6

Re: what to do..landlord or council??

it will be obvious to them who is reporting, but hopefully will be no proof. I have lived in my house for 17 years, that house has always been on rent and I have never have had any reason to complain but these tenants have got issues. The house is run by agency but I thought by telling the landlord perhaps the agency would not re-new their contract because if it is yearly one they are coming up in a couple of months for renewal. I feel petrified just being in my own house. I have contacted the council and i can only hope for the best possible outcome and being safe.

Quote Post 5

  • Registered: 6 February 2012
  • Posts: 17

Re: what to do..landlord or council??

Yeah same with me, the tenants know I reported them but no proof, the landlord mentioned the other week they were on a 6 month contract so should be out soon, I just keep praying he doesnt let them renew it. I want them out!!

I think the landlord can say to the lettings agency that he doesnt want the contract renewed, maybe you should contact him to let him know how you feel and that you are worried if they found out it was you. Have you spoken with the agency?

Quote Post 6

  • Registered: 20 February 2011
  • Posts: 287

Re: what to do..landlord or council??

ive had renters above me for a while. a group of women moved in last year and are really noisy also. never any noise before they moved in. the letting agency are aware of the situation. have spoken to them and sent them letters but they are arrogant teems in there first rented property. when i get home im giving them the following letter as ive had enough

Dear Occupants,

Ever since you have moved  into this property most days and nights we have had to put up with constant slamming of your front and internal doors,  very loud banging/foots steps in general.
  Then other times running up your hallway late at night, screaming on occasions in the early hours and loud talking in the communal hall late at night when other residents are trying to sleep.  We have been woken up on numerous occasions due to the bangs produced by yourselves as well as the loud voices during the night passing our door.

We can no longer enjoy time in our own home as this is putting us on edge as well as scaring our pets due to this frequent banging. We have spoken to you, and as you are aware the letting agency have contacted you and if anything the noise is getting worse and more frequent.
In the same way if I was disturbing yourselves I would  like to be notified as I would do my up most to reduce any disruptions caused to you as this is the respectful thing to do.

I understand you have the right to go about your day to day business but in an environment where there are multiple residents residing we all need to be that extra bit more considerate by trying to reduce noise etc. for others.

For the 2 years prior to your arrival a group of guys resided in your flat and we never heard any noise from them.  I am a big guy and I am able to walk light footed as not to disturb our downstairs neighbours, it doesn’t cost me anything or put me out my way in the slightest to be just that bit considerate towards other residents.

The main reason you are receiving this letter now is because I have just found out my fiancée is  pregnant and she needs as much rest and as little stress for her and our baby. We have enough problems in our life at the moment that it would be nice to be able to have a relaxing time in our own home without constant disruptions.

I am sorry if we have upset you  in anyway and please feel free to reply or knock on our door to discuss, we wont bite, all I am asking is if you could please make that bit of an effort to reduce noise. Close doors using handles instead of leaving them to slam and just overall less banging in general would be very much appreciated. I don’t want to have any bad feelings due to us living in such close vicinity of each other.

Sorry for the lengthy letter.


im being civil. if this does not work then the authorities are my next call

Quote Post 7

  • jim073
  • Quiet neighbour
  • Offline
  • Registered: 6 February 2012
  • Posts: 6

Re: what to do..landlord or council??

i'm a middle terrace, one side is very much loud music every weekend and one side is a lot of talking and banging noises, that i can deal with. But the loud music til silly o'clock has no respect or consideration for others..I don't know how people live like that specially when they have the parents living with them in their 60's!! But they drink and shout just as much, specially the old lady!!

Quote Post 8

  • Registered: 6 February 2012
  • Posts: 17

Re: what to do..landlord or council??

I end up getting very frustrated when they know they are causing distress to other people yet they dont seem to care....

I have decided not to get upset about it anymore as it doesnt get me anywhere sitting at home in floods of tears whilst nothing changes, instead im trying to do something about it.
I get 4 hours a week of peace at the moment on a sunday when they go out, I look forward to it all week!

Quote Post 9

  • Suze81
  • Normal neighbour
  • Offline
  • Registered: 2 February 2012
  • Posts: 17

Re: what to do..landlord or council??

I spoke to my NN's landlord several times, but while she is polite to me she always makes excuses for them, and in all fairness as long as she's getting her money she's really not interested. However, I would advise for you to keep a record of every conversation you have with them, including the date and time and what was said... It may come in useful...

Quote Post 10

  • Registered: 12 January 2012
  • Posts: 33

Re: what to do..landlord or council??

Hi all
jim073-we are the same-mid terrace,been here 17 years. each side are rented. To our benefit we know the landlords each side but the one we complain about has a letting agent deal with it. At first when we have complained about other tenants they have mentioned that if there are complaints they recommend not to renew their lease-well this last lot have been there just over a year and we have complained 3 times since last May. Hence they have now advised us to got via EH as there is nothing else they can do!
Kevykat -I like your letter. Hope it does some good. Not sure if it would work with ours though!

Quote Post 11

  • jim073
  • Quiet neighbour
  • Offline
  • Registered: 6 February 2012
  • Posts: 6

Re: what to do..landlord or council??

ohhh it's friday and I feel the music is gonna come on any minute!! I'm a nervous wreck!!! help!!!!!

Quote Post 12

  • Registered: 16 November 2010
  • Posts: 3,783

Re: what to do..landlord or council??

Hi Jim,

Go up before it comes on and have a word....the waiting is AWFUL.....

BULLIES rely on our fear of POSSIBLE retribution.... hmm  hmm

Quote Post 13

  • Minks
  • Noisy neighbour
  • Offline
  • Registered: 4 October 2011
  • Posts: 117

Re: what to do..landlord or council??

kevykat wrote:

ive had renters above me for a while. a group of women moved in last year and are really noisy also. never any noise before they moved in. the letting agency are aware of the situation. have spoken to them and sent them letters but they are arrogant teems in there first rented property. when i get home im giving them the following letter as ive had enough

Dear Occupants,

Ever since you have moved  into this property most days and nights we have had to put up with constant slamming of your front and internal doors,  very loud banging/foots steps in general.
  Then other times running up your hallway late at night, screaming on occasions in the early hours and loud talking in the communal hall late at night when other residents are trying to sleep.  We have been woken up on numerous occasions due to the bangs produced by yourselves as well as the loud voices during the night passing our door.

We can no longer enjoy time in our own home as this is putting us on edge as well as scaring our pets due to this frequent banging. We have spoken to you, and as you are aware the letting agency have contacted you and if anything the noise is getting worse and more frequent.
In the same way if I was disturbing yourselves I would  like to be notified as I would do my up most to reduce any disruptions caused to you as this is the respectful thing to do.

I understand you have the right to go about your day to day business but in an environment where there are multiple residents residing we all need to be that extra bit more considerate by trying to reduce noise etc. for others.

For the 2 years prior to your arrival a group of guys resided in your flat and we never heard any noise from them.  I am a big guy and I am able to walk light footed as not to disturb our downstairs neighbours, it doesn’t cost me anything or put me out my way in the slightest to be just that bit considerate towards other residents.

The main reason you are receiving this letter now is because I have just found out my fiancée is  pregnant and she needs as much rest and as little stress for her and our baby. We have enough problems in our life at the moment that it would be nice to be able to have a relaxing time in our own home without constant disruptions.

I am sorry if we have upset you  in anyway and please feel free to reply or knock on our door to discuss, we wont bite, all I am asking is if you could please make that bit of an effort to reduce noise. Close doors using handles instead of leaving them to slam and just overall less banging in general would be very much appreciated. I don’t want to have any bad feelings due to us living in such close vicinity of each other.

Sorry for the lengthy letter.


im being civil. if this does not work then the authorities are my next call


I sincerely hope the neighbours are considerate enough to adhere to this letter and not have another  sent advising them about any legal action. You seem to be reasonable.. I would not even send a letter to mine because they are not worthy of such acknowledgement. The woman is both -it seems illiterate, common and darn right mad, so i wouldnt want to reason with her or her husband. Just leave them to their crazy devises , when they get tired they will fine the brick wall to turn against. Thats how off the wall ( pardon the pun) they are. The fact he has a crap job and she does nothing but walk around the room causing noise is a demonstration that they are not ambitious and unworthy of any acknowledgement what so ever..

Keep us informed of what transpires from that letter..Fingers crossed

Last edited by Minks (10 February 2012 22:03)

Quote Post 14