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Topic: Life next to council tenants

Hi, I have been living in a terraced house, between two council houses, for the past few years.

There used to be an elderly couple on one side and an elderly father and son on the other. Living here was peaceful.

About four years ago,  Greenwich council put a family of six next door, which is now seven. It was a nightmare. Little sleep, constant arguing, police called out, slamming doors, parties, young children left alone to cause mayhem while a drink and drug fueled parent and her partner went out to enjoy their benefit funded lifestyle. Despite constant complaining to Greenwich council and visiting councillors for help, they did nothing except hand out noise diaries.  I rented a room to my friend, who ended being prescribed tranquilizers and then moving because of the scum next door.

Fast forward to last month and now on the other side, the elderly father died and the son moved out. The council came in to renovate the place. Now a family of five have moved in, with their two hyperactive kids and a screaming baby.  They like to scream and shout while jumping off their beds and sofa onto the floor. All day long, from 6.30am, every day, until about 9pm. The noise from them impacting onto the floor travels through my floors and walls. It feels like a war zone. The day is filled with banging and shouting on both sides and now its even worse as I used to have at least one peaceful side of the house. Last night their TV was left on all night.

I'm dreading the summer holidays now. it's going to be hell.
My grandparents moved into this house in 1927. my father was born in the house in 1928. Now I'm having a clearout, selling all my stuff and will be putting the house up for sale. I've had enough of living next to these breeder cows.  I can feel the stress and depression wearing me out.
My experience of dealing with Greenwich council, in Woolwich,  is just one of despair. The staff communicate as if they just came out of a coma.

I can't wait to sell up and move away. Nothing will ever be done to stop them.  These kind are untouchable.  They should be all put on reservations and left to ruin each other's lives.

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Re: Life next to council tenants

Hello there - this is the first time I've accessed this forum, yours was the first post I read and I could have written it myself. You have my full empathy and sympathy.
I have the same problem as yours, with the exact same type of people you described so very well.
I'm considering some action, as my nerves are in shreds. These people do not have a jot of consideration or community spirit.
You were dreading summer, how have things been for you during this hot spell? I sincerely hope there has been some improvement.

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Re: Life next to council tenants

Hi - The council, police and the EH have a legal obiligation to resolve your problem? if they do not you are entiltled to take these authorities (take a cheap local action through the magistrates court at first, notifying your local newspaer of your action in a letter to add more pressure) to court and recieve compensation.

Under tenacy agreements landlords - epecially housing asscoiciations have a legal obligation to sort out their tenants, which also means they can be taken to court.

Speak to any other neighbours that are suffering getting written information from them or even better form a pressure group and approach the council, police HA and the EH afterall you pay their wages through your taxes and some where even elected by you!!! so use your local council representative and MP to get things done simply because they do work for you.

Re: Life next to council tenants

Energychi, you are mistaken in believing that the Police have to help in noise disputes. The Police may involve themselves, but it depends on the area - any particular force is allowed, legally, to opt out of this obligation. As for taking the council to court, no matter what the cost, as Mac (our legal beagle) has explained elsewhere (when I implied the same thing as you), once you take the council /EH to court, you'll destroy any goodwill and help which may have been there in the first place.  Plus, it's a sad fact that most folk who come on here don't have the financial assests to take anyone to court. If they did, you can bet it would be the noisy neighbours, not the council!

Re: Life next to council tenants

Hello Mrs B,

No legal eagle but someone who has picked up some useful info along the way. A person may take a private prosecution under Section 82 of 1990 EH Act for a nuisance. The costs for this are approx £200. It is better if you seek legal advice or better still seek and use a Environmental Barrister. The costs for a specialist Barrister are approx £1500 for two days worth of work. Is it worth it, personally I think so.

The rest of what you say is true. One piece of caution a council works on the balance of probability that a nuisance exists where as under a section 82 it will have to be proved to a criminal standard.

Most people make the mistake of thinking that the Police can help. It all depends upon the assigned duties and how good the officer is (this also applies to councils, housing associaitions, etc). I founf it good to have an initial chat with Community Police team first, explain the problem and they then offered to help. The difference being if you ring A full Police Officer the answer is likely to be NO and you call has then been registered and you will probably get this answer all the time.

Hope that helps.

Regards
Mac

Re: Life next to council tenants

Hi Mr Legal Eagle!  It was intended as a compliment about your knowledge, not an indication of your qualifications. I would consider legal action worth it, too, but I could probably afford it - lots on here couldn't. And legal aid is hopeless these days.

Re: Life next to council tenants

Hi Mrs B,

You are a very kind person. Yes I agree finance is always a problem and yes as you rightly say legal aid is not available for this type of representation. However there are solictors and even barristers who will work on a no win no fee basis.

Hope you are keeping well?

Regards
Mac

Last edited by Mac99 (1 June 2010 20:00)

Re: Life next to council tenants

Yes, fine, thanks. Few family problems atm, besides my Mum's noisy neighbours who, actually, have been a lot better recently. Still, that's something to be very thankful for!

Re: Life next to council tenants

Mac99 wrote:

Hello Mrs B,

No legal eagle but someone who has picked up some useful info along the way. A person may take a private prosecution under Section 82 of 1990 EH Act for a nuisance. The costs for this are approx £200. It is better if you seek legal advice or better still seek and use a Environmental Barrister. The costs for a specialist Barrister are approx £1500 for two days worth of work. Is it worth it, personally I think so.

The rest of what you say is true. One piece of caution a council works on the balance of probability that a nuisance exists where as under a section 82 it will have to be proved to a criminal standard.

Most people make the mistake of thinking that the Police can help. It all depends upon the assigned duties and how good the officer is (this also applies to councils, housing associaitions, etc). I founf it good to have an initial chat with Community Police team first, explain the problem and they then offered to help. The difference being if you ring A full Police Officer the answer is likely to be NO and you call has then been registered and you will probably get this answer all the time.

Hope that helps.

Regards
Mac

Mac99,

It's worth noting that section 82 of the Environmental Protection Act 1990 applies only in England and Wales:

http://www.opsi.gov.uk/acts/acts1990/uk … -pb2-l1g83

Private prosecutions are exceedingly rare in Scotland, to the point of being non-existent.

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Re: Life next to council tenants

I have great sympathy with all that are suffering as I am.
The local council has recently rehoused a family next to my private house and they are a compete nightmare. The LA ASB team, EH and the local community bobby seem to be on the case but to no avail.

I am angry that the LA put this family here (in a quiet rural village) after being evicted for similar behaviour from their previous property (in what is known as a rough area).

We as a family are at the end of our tether and I would be interested to know if I can and is it worth it to sue the LA for putting that type of family into an area like this. I moved here for a quiet decent life for my young daughter and I'm now at the stage where I dread coming home.

Any advice?

Re: Life next to council tenants

Welcome Fairy and I'm sorry to hear about your problems.

Regarding whether they can be sued for placing a family there, I doubt is reasonable and would probably fail.   If it's their property then they can put anyone there they like at a guess. 

However, if you inform them of the issue and the noise continues then they are liable as they are the landlords, and by not taking action, are allowing a nuisance that is against the Environmental Act to take place on their land so there is chance to seek compensation that way. 

Keep plugging away at the ASB and EH teams, and make sure the bobby is called every time the noise is happening at past 11pm or if you think criminal activity is taking place.  If it continues and the council refuse to act then seek an environmental solicitor in your area and get some legal advice.

Finally, please keep logs of all noise (times, types, duration etc) and also keep logs and copies of any correspondence you have with any other party.  It may come in very useful in the future to prove your case.

Good luck.

Regards,

Compost

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Re: Life next to council tenants

Many thanks for taking the time to reply Compost. All agencies seem to be involved but not a lot seems to be happening except for some intimidation (nothing said, just standing and staring) from the offending neighbours and continued noise despite an abatement notice. Am now keeping logs and making a nuisance of myself with the local police!
Thanks again

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Re: Life next to council tenants

Yeah Hi all

firstly I would like to say that not ALL council tennants are inconsiderate..I am one but my neighbours either side of my property are both private and believe me they both lack in consideration for their neighbours.  My neighbour adjoined directly to my property is up at 5 a.m every day and feels it to be necessary to totally wake the rest of us.  He is constantly banging drawers, doors and permanent ongoing past 4 years without a care in the world for others, hes even done his D.I.Y on Xmas Eve and NYE, they had a daughter whom left home when she was 18...mmmm why didn't this surprise me...she had to be in her bed at 10 every night....control freaks come to mind...Also now their new dog constantly barks, howls and whines all day from 5ish through to 2 ish the following morning and not once does the two owners tell the bloody thing to be quiet...They are in their 40's so they come from the same generation as me but I just goes to show not every one is taught right from wrong..My mother taught me to have respect for my neighbours but believe me I'm seriously thinking of giving them a taste of their own medicine by blasting my stereo just to drown them out but then that would make me no better than them and why should I stoop to their level.

I know that a lot of the neighbours have had enough and am hoping that they have complained about it all, I'm having to keep a running log and then submit it to EH, I just hope that they can help me and are any of you aware that there are times for D.I.Y   M-F 8-6, S 9-1 ans Sun 0.

Today for example dog going off on one all day and his D.I.Y started at 10 a.m and he decided to stop at 5.30 p.m.  Tomorrow....who knows what he'll do.  I must say this is probably why they have no visitors or friends and when we were on talking terms she told me that they had fallen out with their previous neighbours...again this doesn't surprise me in the slightest..

Well I feel much better now (not), but at least I've had my rant...  Thanks peeps

Re: Life next to council tenants

Hi Chantom,

There are no set times for any noise nuisance in the Environmental Health Act 1990. Nuisance can be at any time of the day or night. Most councils advocate DIY from around 8am and no later than 8pm. Some councils advocate to try and avoid DIY on a Sunday.

A reasonable activity carried out in a unreasonable way can be a nuisance and equally an unreasonable activity done in a reasonable way may not be a nuisance.

In this instance the more people that complain the more chance of it being calssed as a noise nuisance.

The dog is a different matter. There are loads and loads of instances of noise abatement notices being served for noisy dogs.

Your councils Environmental Health department should be your first point. Have you tried having a word with some of your other neighbours to see if some them are willing to complain?

Regards
Mac

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Re: Life next to council tenants

wow.. I just found this thread from a google search on "noisy neighbour who are3 council tenants".

I so TOTALLY feel for all the folks who have written their experiences.   I've lived here in my flat for a year,  after the first month I was so fed up with the 4 big dogs next door, constantly barking, and the constant revving of motorbikes and scooters,  that I complained to Camden Council.

  To my shock,  not 1 week later I got a phone call from Camden Council who were all keen to get me to record the details and they would take action by sending them a Noise Abatement order  (or something).

Then the council found out that the neighbours in question were council tenants and they referred me to the local housing office.

  Since then, I've sent no fewer than 7 emails of complaint, and left no fewer than 4 messages on the phone, and not once have I had my messages even acknowledged. 

  I decided a few weeks ago to keep my own noise diary and take videos,  I haven't had a chance to take these down to the housing office yet,  but I will.   The constant barking starts thankfully at 8:30am and continues through till about 10pm.. so that's good..  of course I wake up at 5:30 so they're often barking when I'm trying to sleep -  oh.. and I work from home, which is absolutely impossible some days because of the constant barking and revving.

  I think the house belongs to an older disabled man who is the father,  I know from talking to neighbours that they've lived there for more than 10 years.   The son or son's ALWAYS have other folks of their age round (early 20's ?)  -  in this lovely warm weather, I need to keep my window open - so I get fumes from the revving - full blast from the 4 dogs - and clouds of weed-smoke wafting through my windows from early in the morning till late at night.

  Sometimes there are the most incredible screaming rows - the bluest of language - and they go on forever it seems - these are once a fortnight though.. smaller rows are twice weekly. 

  I've witnessed them dealing drugs  (actually saw the transaction from my kitchen window), I've watched them drive 3 year old children up and down the street on a quad bike they've tuned up - without a helmet (videoed that one),  I've watched 5 children and 1 baby being supervised in the back garden by only 1 adult who was smoking a big doobie the whole time...and still the barking continues 

  I've spoken to some of the neighbours who are in my building,  several of them are very scared to complain,  they find the constant hoard of tattooed, motor bike riding, swearing, pot-smoking youth far far too intimidating and fear retaliation should they complain. 

  I don't.   I don't have any cars to vandalize, and anything they did to me physically would only strengthen my case. 

  I'm one pay cheque away from applying for housing benefit myself,  I certainly can't afford to move - so I'll stay.   

  I really appreciate all the comments on this forum, it's given me some good ideas.  First I really want to go down to the housing office, make an appointment, and have a civil discussion with the officer in charge -


   thanks for any further advice anyone has to offer !

:-)

S.

Re: Life next to council tenants

seems you are going down the right path for sorting them out,
good for you, keep at it.
       good luck.

Re: Life next to council tenants

What I don't understand is why council tenants aren't obliged to follow the same rules as everybody else?

I mean... Camden council was all for doing something about it, until they looked the address up and saw that they were council tenants. 

I suppose I'm really lucky, except for the odd screaming row, at least they're quite at night.

Re: Life next to council tenants

I suspect the answer is that, if they move tenants out, then they have to re-house them elsewhere, and that just moves the problem, not solve it. If they take legal action against them, then they're using tax payers money to do so but, at the same time, fines are unlikely to be paid and they can't throw people out on the street. Sadly, for the council, it's a no-win situation

Re: Life next to council tenants

What exactly *is* an abatement order?   I'm not really familiar with this term - I moved here from Canada 10 years ago.

  I don't expect the council to kick them out and re-house them -  my primary problem has always been to get the dogs to stop barking.  And of the 4 big dogs,  the 3 bull terriers are actually not that bad -  the worst of the dogs is an alsatian which gets the others going and will not stop.  I think they should have to either train it or get rid of it.

  I'm wondering about getting one of those hyper-sonic noise "guns" that are supposed to scare cats away from your garden.  maybe If I point loud hyper-sonic noise at the dog each time he gets going *I* can train it not to bark all day. 

  My friend thinks I should borrow an anaconda and let it loose in their garden.  but I don't think that's practical.

Re: Life next to council tenants

Possibly wouldn't go down too well with the Police and RSPCA, Stratus! There must be some sort of sonic device you could use on the dogs - explore the net and see what you can find.

As for an abatement order - it is a legal order requiring 'noise makers' to stop, or considerably reduce the noise they are making, which is causing nuisance to neighbours. To have one of these orders served, the nuisance has to be recognised by the Environmental Health Officer from your local council. This includes (for your interest, Stratus!) noise caused by dogs. Have a look at the Noise Abatement Society's website.

Re: Life next to council tenants

Thank you for the information on abatement orders.  I wonder how effective those are?   What do the police do if people break the order?

Yes.. it's the dogs primarily - but also the revving.   The sonic device  or "gun" I saw was this one at Maplin: http://www.maplin.co.uk/Module.aspx?ModuleNo=222505  -  so a humane and legal way to take some action into my own hands - though possibly labour intensive and not effective?

I do see what you mean regarding the rspca and the anaconda idea -  it would be cruel to the Anaconda - the dogs all have pointy collars.  But it could stop the revving as well if it kept them away from their many scooters, motorbikes, and quad bikes.

:-)

thanks!

Re: Life next to council tenants

hi again,
i bought one of these sonic devices a while ago at my old address to see if it would
work against a dog, (alsation) that lived at back of our garden and barked constantly.
did it work, well yes and no.
it did at first, but having to use it manually every time it barked was rather time consuming.
as far as the ones that are a permanent fixture facing the offending animal , im not sure about.
but must be worth a try. also for a number of dogs all barking together, they probably wouldnt
even hear it. at my new address there was a dog barking continuosly three doors down,
didnt use the device, just took me a couple of years of log sheets, recordings, until a visit to
the dogs owner from enviromental health did the trick, he shuts him up now.
so really all i can say is keep at it, and it should end eventually.
         good luck again.